What does a Cognitive Engagement Cloud do?
Understand
Cognitive systems leverage the core skills our brain uses to think, read, learn, remember, reason, and pay attention. It all starts with understanding unstructured, ambiguous and complex language rules.
Deliberate
Today, machines are learning to contemplate, understand sentiments, think of the pros and cons of a situation. In short, machines are becoming capable of reasoning and deliberation; skills important to communicate with us.
Interact
With each interaction, a reaction and response, the machines are learning the art of tact. Today, it is possible for machines to interact with us, on almost all mediums - text and voice, across channels and languages, in a natural and human-like manner.
Learn
Just like us, machines are also trained to learn with every interaction. This process of self-learning enables machines to improve over time and personalise their interactions more and more as they learn about the users.
INTEGRATE WITH ANY PLATFORM OF YOUR CHOICE
Engage with customers anywhere, anytime, in any language
Channels
Integrations
Languages
Choose from 120+ more languages and 100+ integrations. You think, we build.
Connect with us to Start your Cloud Engagement Journey.

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